If you have ever visited Dell’s technical support page you may feel a bit confused. It seems you have to know what the problem is before you can find a solution. After all, the support page is divided into Drivers & Downloads, Assisted Search, Windows 7, and Order Status & Support. How in the world would an average computer user know how to find the correct section to choose?
We wanted to make it a tad easier for you by explaining each section. It is not as complicated as it first appears once you break it down. In fact, they did try to make it simple for their users.
Drivers & Downloads Section
This section of the site is for people who know they want a specific driver for their Dell computer or product. Drivers are needed to make your computer run smoothly and many programs and devices will not work properly if the drivers are not up to date. You may be getting an error code like “device driver not found” indicating a driver error.
To use the Dell’s drivers and download section, you will need the service tag, which is a unique 5 to 7 digit code on a white label affixed to your Dell product. It is okay if you cannot find it because Dell can automatically detect it for you.
Assisted Search Section
If you are not exactly sure where you need to go, you can try typing in a search phrase in this area. Try typing in something like “I need to restore my computer.” Or “I need to troubleshoot a Dell printer.” The assisted search will help you find solutions to your problem.
Windows 7 Section
The Windows 7 section is full of error codes and problems associated with Dell and Windows 7. Here, you can find how to reinstall Windows 7, look up error codes, and find common causes of crashes. It is even the place you can find even more drivers for Windows 7.
The dreaded Blue Screen of Death, no sound, computer does not turn on, malware problems; all of these errors are discussed on this page. Each error message has a clickable solution for users. Dell users will need to find their problem on this page and then read through the solution on the following the page.
An Easier All-In-One Solution to Dell Driver Errors
Most people know they need a driver but are not sure which driver they need. They just know they need an updated driver. If you really do not care about spending time finding out which driver you need and just want to install the latest driver so your computer will work again, there is an easier way.
You can use driver update software. It takes all the guesswork out of updating software. It allows you to use your computer without having to worry about how to find Dell drivers or navigating computer sites. With just a few simple clicks, it scans your computer, updates and installs the new drivers so your computer can run like new.